Legal terms and notices

This Web site and related functions and services are operated and maintained by Columbia Gas of Virginia, Inc. By using this Web site, you agree to be bound by and to use the Web site in strict accordance with these Terms and Conditions. If you do not agree to these terms, you may not access or otherwise use this Web site.

This Web site may also contain forward-looking statements. Use the forward-looking statement link to view additional information.

INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Columbia Gas of Virginia may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

Please note that any information or material sent to Columbia Gas of Virginia will be deemed NOT to be confidential. By sending Columbia Gas of Virginia any information or material, you grant Columbia Gas of Virginia an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Columbia Gas of Virginia are free to use any ideas, concepts, know-how or techniques that you send us for any purpose. You can learn more about Columbia Gas of Virginia's privacy practices on the Web by clicking here.

Columbia Gas of Virginia makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-Columbia Gas of Virginia Web site, please understand that it is independent from Columbia Gas of Virginia, and that Columbia Gas of Virginia has no control over the content on that Web site. In addition, a link to a non-Columbia Gas of Virginia site does not mean that Columbia Gas of Virginia endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a destructive nature.

IN NO EVENT WILL COLUMBIA GAS OF VIRGINIA BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Reference on the Web site to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of Columbia Gas of Virginia. Product and service information are the sole responsibility of each individual vendor.

Use of our forms
Our customer service forms are not secure. Columbia Gas of Virginia is not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems rise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions. Under no circumstances will Columbia Gas of Virginia be liable for damages resulting from the use of the information or interactive forms on this site.