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Emergency Information

1-800-544-5606

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).

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You can pay online without signing in using your credit card, debit card, PayPal, Venmo or Amazon Pay through our payment processing vendor Paymentus. No fees apply to residential customers.

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We offer a variety of payment options to make paying your utility bill safe, secure, and convenient.

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Want to cut paper clutter? We can help!

Instead of a monthly paper bill, you’ll get an email when your bill is ready. You can view and pay your bill on any computer or mobile device.

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Download the Columbia Gas mobile app today!

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-544-5606 (24/7).